Real-Fix
  • Home
  • Podcast
  • Videos
  • Relationships
  • Bizarre
  • Crime
  • Health
  • Inspiration
  • Love This
No Result
View All Result
  • Home
  • Podcast
  • Videos
  • Relationships
  • Bizarre
  • Crime
  • Health
  • Inspiration
  • Love This
No Result
View All Result
Real-Fix
No Result
View All Result

Furious pet owner claimed grooming accident left her dog with burnt testicles

RealFix by RealFix
August 2, 2016
in Animals, Bizarre, Most Popular
0
Furious pet owner claimed grooming accident left her dog  with burnt testicles

Kay Betson and her dog who had his testicles burned by a groomer at Pets at Home. See Ross Parry story RPYGROOM :

46
SHARES
47
VIEWS
Share on FacebookShare on TwitterWhatsapp

A woman has accused Pets At Home of leaving her designer dog with burnt TESTICLES in a grooming cock-up.

Kay Betson claims the employee who gave Woody his close shave put in earphones because of his howling but failed to realise it was because he was in pain.

She took her two-year-old shichon for a £35 fur trim at her local branch but says he was not his normal lively self when he returned home.

Kay Betson and her dog who had his testicles burned by a groomer at Pets at Home.
Kay Betson and her dog who had his testicles burned by a groomer at Pets at Home.

When he got worse she took him to a vet and he was put in an animal hospital for a night.

She says it has taken him two weeks to recover, but now starts trembling at the sight of anyone with scissors.

Pets At Home say the dog suffered nothing worse than ‘clipper rash’ and have offered to reimburse her vets bills and expenses.

Kay, 45, from Sheffield, South Yorks., said: “I’d always taken Woody and his brother Ringo there to have their fur trimmed.

“When I went in the girl who was cutting his coat wasn’t the usual girl and she told me that because his fur was a little matted on one side she might have to cut it a little shorter than normal.

“When I came to pick him up she said to me that he had been more vocal today and she had to put headphones in.

“When we got him home for the first couple of hours he was fine and then rapidly deteriorated.

“He wouldn’t move, he wouldn’t eat and he cried constantly.

“A day or two later we took him to the vets because he wasn’t eating.

“He was put on a drip to feed him and he was bandaged up and given various medicines.

“But it took another two weeks for him to be back to normality.

“However he’s now terrified of being groomed and only my husband can cut his fur now.

“He is frightened to death of people and if you come near him with a pair of scissors he starts trembling.”

She added: “He was fine before he went in and it was like he was a different dog by the time he came out.”

Kay, mum to Sam, 21, Harry, 19, and Lucy, 17, said if she hadn’t had pet insurance to cover Woody’s vet bills she could have found herself £4,000 out of pocket.

Kay Betson and her dog who had his testicles burned by a groomer at Pets at Home.
Kay Betson and her dog who had his testicles burned by a groomer at Pets at Home.

She claimed Pets At Home “ignored” a number of letters of complaint after the incident last September.

She first wrote to them in October and after getting no reply contacted them again just after New Year.

She said: “I’ve complained and sent various letters to Pets at Home. They’ve only replied once and asked me to send vet bills to them.

“I did that and I haven’t heard anything from them – I’m so angry and I feel like I’ve been fobbed off.”

Kay, married to Richard, 51, has demanded the pet store chain apologises for what happened and they repay her £75 pet insurance excess.

Pets At Home said Woody suffered “clipper rash” during the mishap and the injuries weren’t burns.

A spokesman said they were waiting for Kay to send her vet bills and expenses to them and they would reimburse her.

However Kay said there is no indication the firm will refund her the £35 for the grooming cock-up.

Kay said she already sent the vet bills and expenses last year and has sent them to the company again.

A spokesman for Pets At Home said: “Our groomers are all highly trained and will always put the welfare of pets first.

“We received Mrs Betson’s letter of complaint in November 2015 and responded immediately, requesting details of the treatment and costs incurred, but we heard nothing more until we were contacted by The Star on July 26.

“We look forward to receiving the information requested so that we can reimburse Mrs Betson accordingly.”

Previous Post

RSPCA condemns driver who drove car walking dogs out of window

Next Post

Fire crews called to rescue teenager stuck in child’s swing

RealFix

RealFix

Real Fix is a completely free true-life magazine. Check out our Facebook page for more videos and clips, or download our New Real-Fix Podcast for astonishing interviews with some of the real people behind our amazing stories.

Next Post
Fire crews called to rescue teenager stuck in child’s swing

Fire crews called to rescue teenager stuck in child's swing

You Must See

New mum praises baby for ‘saving her life’ – after doctors removed fast-growing brain tumour before it was too late

New mum praises baby for ‘saving her life’ – after doctors removed fast-growing brain tumour before it was too late

February 7, 2023
Meet the next Alan Sugar – a schoolboy who has already made £1k running a SWEETS business

Meet the next Alan Sugar – a schoolboy who has already made £1k running a SWEETS business

February 6, 2023
Swan pictured in the back of a cop car after being ‘arrested’ has been released from custody – and returned to the sea

Swan pictured in the back of a cop car after being ‘arrested’ has been released from custody – and returned to the sea

February 6, 2023
You can now get your hands on ‘Van Donkeys’ artwork by adorable miniature donkeys

You can now get your hands on ‘Van Donkeys’ artwork by adorable miniature donkeys

February 6, 2023
Carer who couldn’t afford to drive to work quit £14k a year job to earn £160k on OnlyFans – and travels round Europe in Mercedes

Carer who couldn’t afford to drive to work quit £14k a year job to earn £160k on OnlyFans – and travels round Europe in Mercedes

February 3, 2023
Ex-serviceman with life-limiting condition got the chance to pat a pony from his widow after nursing staff learned of his passion for horses

Ex-serviceman with life-limiting condition got the chance to pat a pony from his widow after nursing staff learned of his passion for horses

February 3, 2023
  • Home
  • Podcast
  • Videos
  • Relationships
  • Bizarre
  • Crime
  • Health
  • Inspiration
  • Love This

Real Fix is a trading style of South West News Service Limited.
Copyright © 2022 South West News Service Limited.

No Result
View All Result
  • Home
  • Podcast
  • Videos
  • Relationships
  • Bizarre
  • Crime
  • Health
  • Inspiration
  • Love This

Real Fix is a trading style of South West News Service Limited.
Copyright © 2022 South West News Service Limited.

googletag.cmd.push(function() { googletag.display('sticky'); });