A customer was left with a chipped tooth after he tucked into a Lidl dessert and claims he hit a piece of metal.
Alex Cain, 25 bought toffee pecan roulade and caramel ice cream at lunchtime last Thursday and dished them out later that day.
But midway through he bit down on the hard object, which he described as circular, slightly smaller than a 5p coin, with no markings and rusty on one side.
Alex says he was sick after the incident and will now have to pay for dental work on his chipped tooth – his upper left bicuspid.
He is now seeking compensation from Lidl who have promised to investigate.
Alex, of Aspull, Lancs., said: “It was dead hard and really hurt.
“I thought it might have been a bit of chocolate that was hard so I bit again, but I couldn’t. I spat it out and it was there.
“It was awful. I still feel sick thinking about it.
“I want some compensation because of it. I didn’t expect to have a chipped tooth from eating food.”
Alex, a team leader, bought the food from a Lidl in Pemberton, Lancs. and does not know whether the item was in the ice cream or the roulade.
He added: “I’m never going to buy anything from Lidl again
.
“I have to pay now to go to the dentist to hopefully see what they can do with the tooth.”
Lidl said: “We were very sorry to hear that this particular product did not meet the high standards that both we and our customers expect.
“We take matters such as these extremely seriously, and it has been escalated to our quality assurance team who will be carrying out a full investigation.”
